Current Opportunities

If you’re interested in joining Orascom Development and you believe you have what it takes to be part of our team, kindly check the below vacancies and click apply to fill out your information and attach your CV.

Responsibilites:

  1. Assist in the medical and life insurance operation process. 
  2. Become one of the point of contacts between the company and insurance provider. 
  3. Handle the insurance invoicing process with financial controllers.
  4. Handle the mobile lines operations and invoicing process.
  5. Make sure that the mobile allowance policy is implemented according to the job grade.
  6. Handle non-cash benefits deals and its communication.
  7. Implement the company’s policies & procedures in terms of benefits and audit its illegibility.
  8.  Ensure that the benefit program meets employees' needs and capabilities.
  9. Handle the current recognition programs and develop new recognition ideas. 
  10. Writes company’s announcements and approves them from the Compensation & Benefits Senior Manager. 

Qualifications:

  • Bachelor degree in any discipline.  
  • 0-2 years of experience.
  • Computer: Microsoft Office, Excel, Word and Outlook. 
  • Adobe Photoshop or Illustrator or In-design (is a plus).
  • Language: Fluency in English & Arabic.

Employment Type: Full Time

Apply

Responsibilites:

  1. Develop the annual Roll-Out plan for the projects.
  2. Create and maintain project schedule for the duration of the project and report project status to Chief Development Officer at requested intervals.
  3. Conduct or participate in on-site inspections, startups, final walk-through, turnovers, etc. as required for the project. 
  4. Analyzes potential land for optimal positioning in the market relative to competition and assessing market potential based upon demographic variables and relative market share.
  5. Manage design process to ensure compliance, approval by City, governmental entities, financing sustainability, and design standards for new projects. 
  6. Review of civil engineering and architectural plans working with staff, consultants, and elected bodies to manage and complete the design and city approval process.
  7. Manage all aspects of the due diligence process including but not limited to feasibility studies, geotechnical evaluations, environmental assessments and surveys.
  8. Lead and manage network of engineers, architects and other consultants in guiding each project through its governmental approvals process to obtain all permits/approvals required for a project.
  9. Manage the bidding process with the design team and approved general contractors.
  10. Work with the Chief Development Officer on department initiatives for continuous improvements.
  11. Assist with the preparation of RFPs, consultant bids, reviews and manages consultant and building construction contracts /contractors.
  12. Manage design consultants in engineering a project within the parameters of the approved site plan, budget, company criteria and local codes. 
  13. Prepare the product mix and products specifications as well as the pricing for new developments. 
  14. Drives the development process by updating schedules, budgets, timelines, financial information, projections and closings as necessary.
  15. Monitoring the sales absorption rates and analyzing it to form the basis for future developments or to enhance the current ones if needed.
  16. Manage all dates and processes within a project to ensure the project progresses as anticipated including but not limited to critical dates within development agreements, purchase agreements, permitting and construction.

Qualifications:

  • BA/BS in Engineering. 
  • Minimum 8-10 years of experience in development, ideally with an emphasis in residential real estate. 
  • Proficient in Microsoft Office, Excel, Word and Outlook.

Employment Type: Full Time

Apply

Responsibilites:

  1. Implement digital marketing best practices and standards within the organization, including reporting and performance measurement.
  2.  Translate business goals into digital marketing objectives, creating and communicating marketing targets/briefs. 
  3. Works closely with the Marketing Manager to develop specific digital strategies and identify requirements for all creative assignments, including: email, banner ads, mobile sites/apps and website development. 
  4. Manage all digital campaigns, including search engine marketing, search engine optimization and other promotional campaigns, providing ongoing reporting and analytics and guidance for program optimization. 
  5. Monitor and suggest improvements for the usability and content of the company’s websites. 
  6. Analyze current best practices in integrated media campaigns as well as future directions/trends made possible by emerging technology. 
  7. Benchmark digital activities against those of our competitors to improve our digital marketing strategy and tactics. 
  8. Use analytical skills to track, monitor and optimize digital presence and campaigns based on historical performance. 
  9. Prepare qualitative and quantitative analysis reports and dashboards of the company’s performance in all dimensions of digital marketing efforts, showcasing the impact achieved

Qualifications:

  • BA/BS in Marketing or related field required.
  • Minimum 3 years of digital marketing experience, ideally with an emphasis in residential Real Estate.

Employment Type: Full Time

Apply

Responsibilites:

  1. Establishes and implements project construction management objectives, policies, procedures and performance standards in line with Orascom Development standards.
  2. Analyzes and interprets business proposals. Develops and approves Requests for Proposals (RFP), and negotiates contracts.Ensures that RFPs, proposals and contracts are aligned with the company’s strategic plan and the development master plan. 
  3. Ensures management oversight of the work of vendors, development partners and contractors.
  4. Reviews and evaluates project plans to ensure operational, regulatory and financial expectations are met.Identifies and implements cost reduction opportunities (value engineering).
  5. Leads the Project Management team to work collaboratively with construction General Contractors to generate successful construction methodologies, systems, procedures that lead to optimal outcomes in time, cost and quality of built work.
  6. Monitors overall quality of construction work performed within Makadi Heights projects.
  7. Collaborates with Development and Design & Planning team to ensure efficient designs are delivered according to the time and quality agreed.
  8. Reviews and evaluates projects on a scheduled basis to determine the status and makes decisions about project completion.
  9. Manages and ensures a collaborative working relation with the external consultants and contractors.
  10. Manage the contractors on site to ensure timely delivery of projects in line with Company objectives. 
  11. Responsible for the time and quality of the delivery of all units, and collaborating with all concerned teams to ensure a smooth client handover. 
  12. Approve all payments to contractors and consultants in accordance with contract, execution and budgets.
  13. Instills a performance driven culture within the team. Develops and coaches direct reports encouraging a culture of learning and self-development.
  14. Ensures a working environment that fosters motivation and collaboration between the team members.

Qualifications:

  • BS in civil engineering.
  • Minimum 10 years of site and construction management experience. 
  • Proficient in Microsoft Office, Excel, Word and Outlook.

Employment Type: Full Time

Apply

Responsibilites:

  1. Identify/review and negotiate the technical scope required from external outsourced consultant covering area of specialization especially at the contracting phase. 
  2. Coordinate with the In house team, external consultants and marketing team with practical estimate time frame suitable to achieve relevant scope even in case of outsourcing.
  3. Perform – in case of in- house design-the design in accordance to project plan (e.g. program, time frame, cost….) and relevant stakeholder’s requirements.
  4. Participate effectively in all relevant project progress meetings contributing to the attainment of project objectives in terms of quality, cost and time constraints.
  5. Draw /design architectural drawings.
  6. Perform design validation (for own and/or external outsourced consultants work) in the different phases of the project to determine whether or not the design satisfies project program and stakeholders’ requirements.
  7. Notify consultants when perceiving a discrepancy in performance relevant to the project that may impact project progress and/or quality of deliverable.

Qualifications:

  • Bachelor’s degree in architecture.  
  • Minimum 5 years of experience. 
  • Excellent use of Auto-CAD, Photoshop and 3D Modular (is a plus).

Employment Type: Full Time

Apply

Responsibilites:

  1. Answer clients and owners’ calls professionally, introducing oneself as the point of contact. 
  2. Establish a strong relation of trust by professionally answering clients’ inquiries and settling disputes, and resolving always adhering to the department and company policies and procedures. 
  3. Communicate with clients through various channels (emails, calls and face to face). 
  4. Liaise with the concerned internal department (Sales, finance, Legal, customer support, facilities) to resolve clients’ issues and get required information. 
  5. Follow up on the progress of requested tasks from other departments. 
  6. Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
  7. Process clients’ forms and applications.
  8.  Escalate critical cases of clients’ grievances and delayed responses from other internal department to the customer service manager always after all possible solutions within authority have been referred to and failed. 
  9. Stay up to date with the latest company happenings and events. 
  10. Document every case in daily log, and send it weekly to line manager.

Qualifications:

  • Bachelor degree Business Administration or similar.
  • 0-3 years of experience in similar position.
  • Excellent communications skills.
  • Ability to listen and active problem-solving skills.Good interpersonal skills.

Employment Type: Full Time

Apply

Responsibilites:

  1. Identify/review and negotiate the technical scope required from external outsourced consultant covering area of specialization especially at the contracting phase. 
  2. Coordinate with the In house team, external consultants and marketing team with practical estimate time frame suitable to achieve relevant scope even in case of outsourcing.
  3. Perform – in case of in- house design-the design in accordance to project plan (e.g. program, time frame, cost….) and relevant stakeholder’s requirements.
  4. Participate effectively in all relevant project progress meetings contributing to the attainment of project objectives in terms of quality, cost and time constraints.
  5. Draw /design architectural drawings.
  6. Perform design validation (for own and/or external outsourced consultants work) in the different phases of the project to determine whether or not the design satisfies project program and stakeholders’ requirements.
  7. Notify consultants when perceiving a discrepancy in performance relevant to the project that may impact project progress and/or quality of deliverable.
  8. Choose materials, decor and finishes related to the interior designs project. 

Qualifications:

  • Bachelor’s degree in architecture or interior design (applied arts or fine arts).
  • Minimum 5 years of experience. 
  • Excellent use of Auto CAD, Photoshop and 3D Modular (is a plus).

Employment Type: Full Time

Apply

Responsibilites:

  1. Develop and analyze reports that identify key operating metrics (i.e.:estimates of asset value).
  2. Prepare and manage monthly and quarterly financial, retail and valuation reports.
  3. Analyze operating budgets and capital plans, re-forecasts and cash flow assumptions.
  4. Conduct various financial analyses on investment opportunities, peer market performance and other research as requested.
  5. Stay up-to-date of industry trends, transactional activity and outside research perspectives relative to the real estate markets.
  6. Prepare and review financial projections and pricing analyses.

Qualifications:

  • BS degree in Finance, Economics or related field
  • 3-5+ years of business finance or other relevant experience
  • Outstanding presentation, reporting and communication skills
  • Working knowledge of statistical analysis processes

Employment Type: Full Time

Apply

Responsibilites:

  1. Assist, support, monitor and propose the annual real estate marketing budget.
  2. Manage that all related real estate marketing activities are aligned with the set budget.
  3. Monitoring the overall real estate budget & expenses.
  4. Assists marketing director in setting and implementing the company marketing plans, setting and managing timelines, setting clear action plans for the real estate marketing team members.
  5. Manages and ensure that real estate marketing campaigns run and met deadline.
  6. Coordinate with development and sales to finalize marketing materials (brochures) for real estate projects.
  7. Manages the development and printing of real-estate brochures.
  8. Manages the development of all related marketing materials in regards to real estate to be shared with social media.
  9. Evaluating marketing campaigns executed by marketing team to decide its effectiveness in achieving the targeted sales.
  10. Manage Liaising with marketing agencies.
  11. Coordinate with PR and Media for press releases and conferences related to real estate.
  12. Maintain the company’s brand’s identity with clear guidelines for all stakeholders to maintain consistency within real-estate industry.
  13. Instills a performance driven culture within the team. 
  14. Manage daily work and assign task to real-estate marketing executives.
  15. Conduct periodic employee performance review.
  16. Develops and coach’s direct reports encouraging a culture of learning and self-development for current responsibilities and future succession planning initiatives.
  17. Ensures a working environment that fosters collaboration between the team members.

Qualifications:

  • Bachelor degree in Mass Communication, MBA is a plus
  • Ideal experience: 4+ years in the same filed including 2 + years managerial level.
  • Skills: Leadership, problems solving & decision maker.         
  • Computer: Microsoft Office
  • Language: Fluency in Arabic & English

Employment Type: Full Time

Apply

Responsibilites:

  1. Implement the office policies and procedures. 
  2. Manage and organize the daily operation of the GM’s office. 
  3. Maintain and update the filing system for GM’s activities in order to ensure quick and easy reference for past documents as needed. 
  4. Support official and unofficial communication between the GM and employees in all departments. 
  5. Prepare and handle correspondences and emails.
  6. Manage all administrative and travel arrangements for the GM. 
  7. Handle and arrange all GM’s meetings and calendar.
  8. Attend all meetings and events with the GM. 
  9. Coordinate with different parties as per GM’s needs. 
  10. Create, transcribe, and distribute El Gouna management’s meetings agendas and minutes. 
  11. Follow up on issues on behalf of the GM. Perform any additional duties assigned by the GM, or delegate it to concerned parties as per GM’s directions and instructions.
  12.  Receive and host GM’s VIP guests.

Qualifications:

  • Bachelor degree in Commerce or Business Administration.
  • Minimum 5+years of experience in similar position.
  • Knowledge of office management responsibilities, systems and procedures.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Attention to detail and problem solving skills.
  • Languages: Arabic & English fluently spoken and written.
  • Excellent written and verbal communication skills.
  • Excellent organizational and planning skills.
  • Proficiency in MS Office (Word, Excel and PPT).

Employment Type: Full Time

Apply

Responsibilites:

  1. Support the sales team with finalizing appropriate sales documentation.
  2. Ensure sales team alignment to sales processes, policies and procedures.
  3. Work closely with finance, sales, IT, legal, marketing and other functional areas to support the sales operations team’s success.
  4. Use CRM system for data entry.
  5. Ensure that everyone abides by the payment terms (Bank TT OR Cheque).
  6. Prepare, organize and manage contracts and review all Clients Data (Res Form).
  7. Ensure existing contracts are updated and administered.
  8. Administer pricing policies as determined by sales and finance executives.
  9. Coordinate terms of payment with the head of sales and finance department.
  10. Process contract within an agreed SLA from date of reservation and arrange an appointment with the client in coordination with property consultant to sign contract and submit cheques.
  11. Prepare brokers contracts and commission percentage. 
  12. Calculate the commission for each unit and list the top achievers. 
  13. Block inventory on CRM if required documents are provided. 
  14. Handle the archiving process of the contracts and all the available data.
  15. Prepare brokers contracts with the signatures and calculate commission percentage.

Qualifications:

  • Bachelor Degree in any discipline.
  • 0-2 years of experience in sales operations or any related field, ideally with an emphasis in residential real estate.        
  • Proficient in Microsoft Office, Excel, Word and Outlook.

Employment Type: Full Time

Apply

Responsibilites:

  1. Prepare line item budgets as well as supporting documentation for cost proposal submissions, including budget narratives, certifications, financial information, etc.
  2. Assist in development and enforcement of compliance with the company’s cost and pricing processes and procedures.
  3. Ensure required cost proposals and supporting documents are prepared timely, accurately and are in compliance with solicitation.
  4. Manage high cost claims to ensure superior quality, customer service and cost standards.
  5. Analyze contractor repair recommendations and seek cost reduction opportunities.
  6. Lead and encourage contractors to adopt state-of-the art advancements and techniques to enhance productivity and the customer experience.
  7. Negotiate and establish competitive repair rates to meet or exceed underwriting targets and financial KPI’s.
  8. Provide technical knowledge, instruction and support to the Cost Authorization team.Monitor industry related trends for opportunities to improve the project. 
  9. Provide cost advice to proposal teams in conjunction with proposal objectives.
  10. Negotiate budgetary items with sub-partners with guidance from technical staff and Director of New Business.
  11. Refine budget templates and narratives as necessary.
  12. Other duties as required.

Qualifications:

  • Bachelor’s degree is required.
  • Comprehensive management skills Short and long-term planning, evaluation, directing and motivating staff.
  • Strong Oral and written communication skills, marketing and financial management, values clarification, organizational behavior and development, and governance.
  • Research and cultivation practices, standard fundraising techniques including face-to-face solicitation, proposal writing, special events, telephone solicitation.

Employment Type: Full Time

Apply

Responsibilites:

  1. Analyzing new investment / business development opportunities and strategic ventures from all financial and operational angles as relevant.
  2. Building detailed financial models and performing different valuations, sensitivity and return analyses on potential investment opportunities and strategic ventures & expansions.
  3. Preparing and presenting investment memos / presentations at different stages of the transaction.
  4. Active participation in deal structuring, drafting term sheets / MOUs.
  5. Active participation in Sourcing / origination of new business development and expansion opportunities in accordance with the group’s strategy.
  6. Managing all stages of transaction execution with counter-parties and advisers (data gathering, due diligence, transaction documents and closing).
  7. Coordination across different departments in the group at different stages of potential transactions.
  8. Coaching and managing the analyst team. managing the department’s reporting.
  9. Performing different ad-hoc analyses / assignments as needed.

Qualifications:

  • Bachelor degree in any discipline.
  • Excellent analytical and time-management skills.
  • Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers.
  • Persuasive and goal-oriented.

 

Employment Type: Full Time

Apply

Responsibilites:

  1. Gather data about consumers, competitors, and market conditions.
  2. Monitor and forecast marketing and sales trends.Measure the effectiveness of marketing programs and strategies.
  3. Devise and evaluate methods for collecting data, such as surveys, questionnaires, and opinion polls.
  4. Assisting team in planning research analysis and project timelines.
  5. Managing, organizing, and producing data effectively and efficiently.Identifying trends and insights and generating actionable outcomes based on insights.
  6. Presenting findings to the Top Management.
  7. Organizing and managing evolving project objectives.

Qualifications:

  • Bachelor’s degree is required,Comprehensive management skills.
  • Short and long-term planning, evaluation, directing and motivating staff.
  • Strong Oral and written communication skills, marketing and financial management, values clarification, organizational behavior and development, and governance.
  • Research and cultivation practices, standard fundraising techniques including face-to-face solicitation, proposal writing, special events, telephone solicitation.

Employment Type: Full Time

Apply

Responsibilites:

  1. Research and analysis ideas to the development of company’s HR strategy in order to ensure that organizational development initiatives are appropriately integrated and aligned with strategic and business goals. 
  2. Design and deliver OD and change management strategies, processes and interventions that support the company’s ambition to be a high performing organization; to include initiatives which foster a high performance culture, where valuing learning, continuous improvement and diversity are the norm. 
  3. Commission and manage additional internal or external resources as and when required in order to ensure cost-effective delivery of agreed OD initiatives. 
  4. Contribute to the design and development of learning initiatives. 
  5. Develop and manage performance evaluation, succession planning and career tracking initiatives.
  6. Structure, implement and provide assessments and their conclusions. 
  7. Stay current on leading edge learning, knowledge management and professional development trends.
  8. Work with external vendors to identify, assess and select candidates for selected managerial and professional positions.
  9. Develop and communicates strategies to retain high performing and critical employees through development activities.
  10. Responsible for advising on job design and writing the job descriptions.
  11. Handle the engagement survey cycle. 
  12. Enhance and update the organizational structure, while making sure that all titles are alighted across all the destinations. 
  13. Contribute to the development of policies and procedures in collaboration with Organization Development Senior Director.

Qualifications:

  • Bachelor degree in any related discipline. 
  • Minimum 6-8 years of experience in the HR field.
  • Proficient in Microsoft Office, Excel, Word and Outlook.

Employment Type: Full Time

Apply

Responsibilites:

  1. Implement Budgeting process (templates, roles & responsibilities, timelines, etc.) internally considering Group level guidelines 
  2. Coordinate with relevant departments to compile the business KPI’s  and other business-related information
  3. Participate in generating budget final output after review & approval from relevant stakeholders & management
  4. Monitor actual results and analyze variances to budget figure, investigate variances (e.g. Cockpit)
  5. Participate in preparation of OD group monthly & quarterly reporting (FRP, cockpit, FS,KPIs, etc.) for each destination/ segments
  6. Participate in the preparation of OD group five years’ plan
  7. Participate in the preparation of internal valuations required for quarterly and year-end closing 
  8. Prepare memos and presentation needed
  9. Coordinate with external valuators on any required entities or assets valuations

Qualifications:

  • BSc/MSc degree in Accounting, Finance or relevant field
  • 4-6 years of experience in similar position
  • Knowledge of accounting best practices and regulations
  • Excellent numeracy skills with an attention to detail
  • Strong analytical skills
  • Familiarity with forecasting methods and data analysis
  • Advanced knowledge of MS office (specifically Excel:, advanced formulas, pivot tables and charts)

Employment Type: Full Time

Apply

Responsibilites:

  1. Sets and implements the commercial/ retail leasing activities needed within the destinations, ensuring they support the destination strategy and plan.
  2. Sets and Manages partnerships and commercial deals with third parties, suppliers and service providers to drive sales and generate new revenue streams 
  3. Selects from the pool of requests offered by different service and product providers to run the retail shops and/ or to run the commercial activities within the destinations, ensuring they meet the pre-agreed requirements.
  4. Achieves the retail sales target by marketing the available shops. Selects from the pool of tenants’ requests, to ensure they meet the pre-agreed requirements and that they will generate the targeted revenues.
  5. Sets and agrees with service providers on design, decoration and any external modifications taking into consideration the environment aspects and the destination standards. 
  6. Reviews and negotiates the lease transactions and agreements in coordination with the legal department. 
  7. Monitors trends for competition in the marketplace. Develop and maintain a database with market information obtained from brokers and visits/calls to competitive properties.
  8. Follows up on the collection of rentals from tenants.
  9. Monitors the standard of service provided by the property tenants to ensure the quality meets the destination’s standards. 
  10. Coordinates and monitors the work of contractors (internal or external) to ensure that the delivery is in accordance with the quality and time specified.
  11. Sets in collaboration with the RE team Makadi Heights and Byoum Al Fayoum yearly events, ensuring maximum traffic capacity for the destination all year round. 
  12. Manages all community related events held in Makadi Heights and Byoum Al Fayoum; liaising with suppliers, event management companies and organizers, media coverage if necessary.
  13. Oversees parties and events taking place in the destinations by 3rd parties, ensuring that the destination’s rules and regulations with regards to noise and decibel meter measures are communicated prior to event/party and are strictly followed.
  14. Communicates with different suppliers in (Activation, Events, Production House, and Design Agencies) to get proposals and fine tune the matching suppliers to implement the destination’s marketing and events’ plans according to the approved budget.
  15. Manages and regulates events and activations that take place within the destination, initiated by Orascom and/or other business providers within the destination. 
  16. Coordinates all requirements from event organizers and the town management functions. 

Qualifications:

  • BA/BS in marketing or related field required.
  • MBA is a plus.Minimum 7 years of marketing or sales experience. 
  • Proficient in Microsoft Office, Excel, Word and Outlook.

Employment Type: Full Time

Apply

Responsibilites:

  1. Analyzes workflows and processes to identify process inefficiencies and areas for improvement.
  2. Creates process change by integrating new processes to improve existing ones and communicating these changes to impacted stakeholders.
  3. Conduct interviews and workshops with stakeholders to understand the end-to-end processes concerning the operations of their departments; work with them collectively to identify improvement opportunities, and ways of execution.
  4. Design, drive and responsible for the delivery of improvement programs/ projects to re-engineer processes where required; proactively monitor and quantify the impact/ benefits of improvement initiatives and process automation.
  5. Coordinates efforts to define requirements for information systems required to facilitate and support business process improvements, procedures, and with the development and application of organization-wide information models.
  6. Coordinates efforts to integrate new processes with existing ones and communicate changes to all stakeholders.
  7. Coordinates between project teams to ensure enterprise-wide integration of re-engineering efforts.
  8. Ensures that relevant tools, frameworks and methodologies are well and fully- adopted by the business, hence driving a common high performance approach.Arrange training sessions/ workshops before and after the deployments to continuously promote the enhanced Process Engineering Practices. 

Qualifications:

  • BA/BS in Business or Information Systems .
  • MBA is a plus.Minimum 7 years of experience. 
  • Proficient in Microsoft Office, Excel, Word, Visio and Outlook.

Employment Type: Full Time

Apply

Responsibilites:

  1. Achieve monthly / quarterly / annually sales target – upon required product mix. 
  2. Full awareness or product knowledge, details and related SWOT analysis. 
  3. Full awareness of contract clauses and related explanations. 
  4. Work on developing strong prospects, clients & effective channels database. 
  5. Approach of new sales channels / self-generation of leads. 
  6. Maintain a minimum accepted level of market competition awareness. 
  7. Maintain needed skills for paper work & work related logistics.

Qualifications:

  • Bachelor degree holder in any field
  • Minimum 0-2 years of experience, real estate 
  • Very Good communication and negotiation skills
  • Languages: Arabic & English fluently spoken and written.
  • Proficiency in MS Office (Word, Excel and PPT).

Employment Type: Full Time

Apply

Responsibilites:

  1. Establish a strong relation of trust by professionally answering customer inquiries adhering to the department and ODE policies and procedures.
  2. Resolve disputes, ensuring that clients concerns are resolved correctly through aligning all concerned real estate departments and the destination’s customer service department.
  3. Follow up on the collection of the maintenance fees as required for each destination.
  4. Maintain accurate and updated records for the clients’ database. 
  5. Escalate critical cases of customer grievance.
  6. liaise and follow up on all legal cases with Legal department.
  7. Prepare and initiate welcome package to new customers, introducing ODE focal point with the clients.
  8. Regularly update the clients with the ODE new projects and services 
  9. Follow up on the progress of requested tasks from other departments.

Qualifications:

  • Bachelor degree in Commerce or Business Administration.
  • 0-2 Years of Experience
  • Attention to detail and problem solving skills.
  • Languages: Arabic & English fluently spoken and written.
  • Excellent written and verbal communication skills.
  • Excellent organizational and planning skills.- Proficiency in MS Office (Word, Excel and PPT).

Employment Type: Full Time

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